“Mary and I really appreciate all of the hard work that your team put in to make this purchase happen. You have been extremely professional, courteous and patient with coordinating all of the parts that were needed to make this transaction a success. You are amazing agents who communicate effectively as well as being very kind and caring. It has been our pleasure to work with you and to get to know you as well.”
“Our family owns and operates 11 RCFEs in South Orange County and has been in the senior care industry for 3 generations. We’ve dealt with numerous agents over the years, with many transactions. Michelle and Melvyn of the M&M Group and their team offered exceptional service and personal attention. We had a short escrow and a very smooth transaction. We highly recommend Michelle and Melvyn to any seller who has been frustrated in the past and wants the most accurate valuation of their assets and to any buyers who want a team who will look out for their best interests.”
The Fisk Family
It was a great pleasure working with Michelle J. London and Melvyn D. Richardson of the M&M Group at Keller Williams to sell our Residential Care Facility for the Elderly home in Laguna Niguel. Because of their diligent efforts, the transaction proceeded very smoothly, with minimal complications or difficulties. They capably resolved all issues that arose in our favor and to our great satisfaction.
Michelle and Melvyn worked very hard to obtain the highest possible price for our RCFE, setting a new record high price for our community. They found the perfect, highly qualified buyer in less than three weeks on the market. We realize that it is more difficult to sell an off-market listing, but Michelle and Melvyn have many contacts in the RCFE business and performed admirably.
This transaction was part of a 1031 Exchange. We were so satisfied with Michelle and Melvyn’s performance that we have engaged them for the upleg of this 1031 Exchange transaction.
This is a time of great uncertainty due to the COVID-19 pandemic, but we feel confident that the M&M Group will handle the next leg of our 1031 Exchange with the same high standards, great ability, supreme grasp of the current market situation and its ramifications, and with our best interests always uppermost in the equation.
For all these reasons, I give Michelle and Melvyn an A+ on their performance, or 5 stars. I recommend them without reservation, and look forward to our next transaction with the team.
Fez Jon, Seasons at Laguna
When people talk about their first RCFE buying experience, the tales are never smooth and simple, and our experience was not any different. Fortunately for us, the whole process was made so enjoyable by Michelle London and Melvyn Richardson, and they helped us prepare to make the biggest decision of our life thus far.
Words cannot properly convey the level of respect, trust and appreciation we have for Michelle and Melvyn. They truly were angels sent from above to guide us through the process. Michelle and Melvyn work like a well-oiled machine. They always had the small details covered, and provided vision and ideas how we could make the house into a great RCFE home. They had the level of patience accorded to saints, and provided insight, solutions and recommendations that were invaluable to us during the RCFE buying process.
We could elaborate on the level of care, concern and attentiveness that Michelle and Melvyn provided, but the greatest compliment is that they made us feel like family during this process. We would be blessed and honored to work with them in the future and would recommend Michelle and Melvyn to anyone who is taking the step to purchase and RCFE.
Faiza and Aaron Bowden
“Michelle London and Melvyn Richardson of RCFE Resource did an outstanding job of navigating an unusually difficult transaction. They helped us through the many twists and turns, and always kept us on course. It’s obvious that Michelle and Melvyn are accustomed to challenges, since they did such an exceptional job selling our RCFE home and business. In addition to being quite knowledgeable about RCFEs, they are also very nice people! We recommend Michelle and Melvyn without reservations.”
Leslie A. Myers
“Thank you for the help and professionalism! It was a long process but your experience and guidance was extremely helpful.“
“Michelle and Melvyn, thank you so much. It was wonderful working with you!!! I’m super grateful.“
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